Welcome to Cool.IM! These Terms of Service ("Terms") govern your use of the Cool.IM. Website located at https://cool.im ("Website"), including all content, services, and products available at or through the website and any third-party services we may provide.

1. Acceptance of Terms

By accessing or using our Website, you agree to be bound by these Terms, including our Privacy Policy found at https://cool.im/privacy.html. If you disagree with any part of the terms, then you do not have permission to access the Website and any third-party services we provide.

2. Use of the Website and Services

We provide a range of services, including websites, mobile applications, and API interfaces. As a developer of daily productivity tools, we have launched a variety of services available for download and use, such as to-do management, note-taking, and schedule tracking.

2.1 Ownership of Generated Content

Any content transmitted or published by users within or through the Service does not reflect or represent, and shall not be deemed to reflect or represent, our views, positions, or policies. Users retain full commercial rights to the content they generate; however, we reserve the right to remove or block any content that violates applicable rules or regulations without prior notice.

3. User Data

In order to provide our services, we collect certain personal information from our users, such as name, email, and payment information. Our use of your personal information is governed by our Privacy Policy.

4. Non-Personal Data Collection

We also collect non-personal data through web cookies and other tracking technologies as described in our Privacy Policy.

5. Prohibited Uses

You agree not to use the Website or any of its services for any unlawful purpose, including, but not limited to:

  • For any unlawful purpose.
  • To solicit others to perform or participate in any unlawful acts.
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
  • To submit false or misleading information.
  • To upload or transmit viruses or any other type of malicious code.

6. Refund Policy

Please refer to our Refund Policy for details on our refund policy. https://cool.im/refund.html

Subscription Cancellation

  • You can cancel your subscription at any time through your account settings or by contacting our customer support team.
  • Cancellation will take effect in the next billing cycle, meaning you will stop receiving our services at the end of the current billing period, and no new subscription fees will be charged.
  • Subscription fees for the current month are non-refundable, including cases where you cancel your subscription mid-month.
  • After canceling your subscription, you will continue to enjoy the services for the remainder of the paid subscription period until the current billing cycle ends.

Exceptions

In certain special cases, we may provide a refund based on specific circumstances. For example, if there is a major service failure or if the service is unusable during your subscription period, please contact our customer support team for assistance.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions

9. Contact Us

Questions about these Terms?

If you have any questions about these Terms of Service, please contact us:

✉️ info@cool.im

By using our Website and Services, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them.